Last updated: 24.02.2025

ABOUT SYRUM.ORG

SyRUM.org is an online platform designed for discussions, knowledge sharing, and community collaboration. The forum is independently owned and operated, providing users with a space to engage in meaningful conversations and exchange ideas.

We are committed to protecting your privacy and ensuring that your personal data is handled with transparency and care.

🚨 WE DO NOT AND WILL NOT SELL YOUR PERSONAL INFORMATION. 🚨

INTRODUCTION TO OUR PRIVACY POLICY

SyRUM.org is accessible to users from various locations, including jurisdictions with specific privacy regulations.

This Privacy Policy, along with any related notices, explains how we collect, use, protect, share, and transfer information about you when you use our website, participate in discussions, or otherwise interact with our platform. It also provides details on how we handle information in compliance with the California Consumer Privacy Act (CCPA) and other relevant privacy laws.

For the purposes of this Privacy Policy, “personal data” includes “personal information” as defined by the CCPA.

Personal data refers to any information that can directly or indirectly identify you, either alone or in combination with other data. This includes, but is not limited to:

• Your name, email address, and username.

• Information about your device (such as your IP address).

• Data regarding your interactions with our website and services.

Below is an overview of how our privacy policy is structured. Depending on how you interact with SyRUM.org, we will collect and process your personal information according to this Privacy Policy and any applicable privacy notices.

When This Privacy Policy Applies

• This policy applies whenever you use SyRUM.org, participate in discussions, or otherwise engage with the platform.

• If you interact with third-party services linked to our forum, their respective privacy policies will apply.

If you have any questions or require further details regarding our privacy practices, you can contact us at syrum@iai.my.

GENERAL PRIVACY NOTICE FOR SYRUM.ORG

This Privacy Notice applies to you when you participate in the SyRUM.org community, engage in discussions, or otherwise interact with us through our platform (“Forum”) and related services (“Services”).

The SyRUM.org Forum enables users to exchange knowledge, share insights, and engage in discussions on various topics. The forum is community-moderated, and content posted on the Forum is publicly visible to all users, subject to our Terms of Use.

Below, you will find details about:

• What personal data we collect.

• How and why we collect your data.

• How we use and protect your data.

• Your privacy rights and how you can exercise them.

SyRUM.org acts as the Controller responsible for handling personal data collected on the Forum or directly from users for the platform’s operational purposes. In specific cases, where organizations provide user data to us or interact with the Forum on behalf of users, SyRUM.org may act as a Processor.

If you interact with SyRUM.org through an external organization, additional privacy notices may apply depending on the specific service used.

If you have any questions regarding this Privacy Notice or how we manage your personal data, you can contact us at:

📧 Email: syrum@iai.my

WHAT INFORMATION DO WE COLLECT?

This section outlines the categories and details of personal data we collect when you use SyRUM.org.

We collect and process your personal data to provide and improve our Forum and related services. If you choose not to provide certain information when requested, you may not be able to access some features of the Forum. For example, if you do not provide an email address during registration, you will not be able to create an account.

Types of Information We Collect

1. Identity Data

We collect information that helps us identify you, including:

• Username and password (for account registration).

• Email address (used for account-related communications).

• IP address (collected when you access the site).

Your username, profile picture (if provided), and any content you post (such as discussions and comments) are publicly visible on the Forum. Community moderators may manage or remove content when necessary.

2. Contact Information

If you communicate with us or use certain services, we may collect:

• Email address and phone number (for customer support, notifications, or other inquiries).

• Mailing or billing address (if required for certain services).

3. Technical and Usage Data

We automatically collect certain technical data when you visit SyRUM.org, including:

• IP address and browser information (e.g., type, version, operating system).

• Traffic data (such as access times and referral URLs).

• Cookies and tracking technologies (for improving site functionality and analytics).

This information is used for security, fraud prevention, and service optimization.

4. Account Registration Information

When you create an account on SyRUM.org, we collect:

• Username and email address (for identification and communication).

• A unique user ID (to track your activity).

• Optional profile information, such as display picture or additional details you provide.

Some features require a registered account, while others allow anonymous participation.

5. Billing Information

If you purchase services from SyRUM.org, we collect:

• Billing name and contact details (for invoices and customer support).

• Payment processing details (handled securely through a PCI DSS-compliant third party).

We do not store full credit card details—only an encrypted token and the last four digits.

6. Profile Information

You may choose to complete a public profile, which may include:

• Display name and reputation points (visible to other users).

• Affiliation, role, or company (optional).

• Technologies or interests (if provided).

Moderators may access additional profile data for community management purposes.

7. Authentication and Security Data

We collect data to verify your identity and ensure account security, including:

• Account login details and security tokens.

• Device and session details (for fraud detection and prevention).

This helps us protect your account and personal information.

8. Analytics and Usage Data

We use analytics tools to understand site usage, including:

• Visit frequency and user behavior.

• Performance data and error reports.

• Engagement tracking (e.g., post interactions, voting, subscriptions).

This helps us optimize SyRUM.org and improve user experience.

9. Surveys and Feedback

We may collect information from:

• User surveys and questionnaires.

• Feedback programs and research studies.

This data is used to enhance our Forum and services.

10. Marketing and Sales Information

We collect:

• Service preferences and device information.

• Advertising interactions and engagement data.

• Cookies and similar tracking data (used for personalized content).

More details can be found in our Cookie Policy.

11. Location Information

We collect IP-based location data, which may include:

• General geographic location (to tailor content and improve security).

• Device location (if enabled in browser or app settings).

You can adjust location permissions in your account settings.

12. Social Media and Third-Party Integrations

If you connect to SyRUM.org through external platforms (e.g., social media), we may collect:

• Profile data (e.g., name, picture, contact info).

• Interactions with our pages or ads on social networks.

Third-party privacy policies apply in these cases.

13. Advertiser and Business Inquiries

If you contact us regarding business opportunities, we may collect:

• Name, company details, and contact information.

• Advertising preferences and communication history.

Any financial transactions are processed securely.

How We Collect Information

1. Information You Provide Directly

We collect data when you:

• Create an account.

• Post content or participate in discussions.

• Contact us for support or inquiries.

• Engage in surveys, newsletters, or promotional activities.

2. Automatically Collected Information

We use cookies and tracking technologies to collect data when you:

• Visit or browse SyRUM.org.

• Interact with posts, comments, or advertisements.

• Use search functions or engage with other users.

3. Third-Party Data Sources

We may receive information from:

• Google Analytics and similar services (for analytics and advertising).

• Fraud prevention services (to verify user legitimacy).

• External partners (if integrated with third-party services).

Can I Revoke My Information?

You have control over certain data, including:

• Editing or deleting profile details (via account settings).

• Managing cookie preferences (through browser settings).

• Requesting account deletion (by contacting us at syrum@iai.my).

However, public content (such as forum posts) remains visible indefinitely. Once shared, we cannot remove data from external sites that have indexed or stored copies.

Final Notes

• Be mindful of sharing personal information in public discussions.

• Certain security and legal data retention requirements may limit complete data removal.

• If you have questions about data privacy, contact us at syrum@iai.my.

HOW WE USE YOUR PERSONAL DATA

This section explains why and how we use your personal data. We process your personal information only when we have a legitimate legal basis for doing so. The basis depends on the purposes for which we collect and process your data. Below, we provide more details on the purposes and legal grounds for processing.

Purposes for Collecting and Using Personal Data

We use your personal data for the following reasons:

• To verify your identity and provide access to your account and services.

• To protect against fraud and ensure account security.

• To provide customer support and respond to inquiries.

• To conduct statistical analysis and improve the Forum’s functionality.

• To notify you of updates, changes, or new features related to our services.

• To seek feedback through surveys and engagement programs.

• To communicate with you about events, promotions, or offers (with opt-out options).

• To comply with legal obligations or enforce our rights.

• To improve user experience by analyzing engagement and usage patterns.

Legal Grounds for Using Your Personal Data

We only process your personal data when legally permitted. The legal basis includes:

1. Performance of a Contract – When data processing is necessary to provide services you request or to fulfill contractual obligations.

2. Your Consent – When you agree to receive marketing communications or participate in surveys (you can withdraw consent at any time).

3. Legal and Regulatory Compliance – When required by law to process certain personal data.

4. Legitimate Interests – When processing is necessary for security, fraud prevention, analytics, and service improvement, as long as it does not override your rights.

Whenever we rely on legitimate interests, we ensure that we balance our interests with your privacy rights before processing any data.

How We Use Your Data and the Legal Basis

Purpose and Legal Basis for Processing Personal Data

• Providing access to the Forum and services – Contract performance (to fulfill your request).

• Preventing fraud and securing accounts – Legitimate interest (protecting users and the platform).

• Keeping personal data secure – Legitimate interest (ensuring data security and preventing misuse).

• Improving and optimizing our services – Legitimate interest (analyzing usage for service improvements).

• Processing transactions and payments – Contract performance (handling payments securely).

• Compliance with legal and regulatory obligations – Legal requirement (fulfilling mandatory legal responsibilities).

• Conducting audits and regulatory reviews – Legal requirement (meeting industry compliance standards).

• Managing internal business operations – Legitimate interest (maintaining efficient operations).

• Marketing and communications – Consent (only when users opt-in to receive messages).

• Performing data analytics and tracking engagement – Legitimate interest (enhancing user experience).

Marketing and Communications

We may contact you regarding news, updates, or offers, but we will always provide an option to opt out of such communications. You can adjust your preferences at any time by:

📩 Clicking the “unsubscribe” link in marketing emails

📧 Contacting us at syrum@iai.my

Security and Fraud Prevention

We take necessary steps to detect and prevent unauthorized activity, including:

🔒 Securing user data and protecting against cyber threats

🛑 Preventing fraudulent account activity

👤 Verifying user identities to prevent misuse

Your Rights and Control Over Your Data

Depending on applicable laws, you may have the right to:

✔ Access and request a copy of your personal data

✔ Correct or update your information

✔ Request deletion of your personal data (subject to legal obligations)

✔ Withdraw consent for marketing communications

To exercise your rights, contact us at syrum@iai.my.

Final Notes

• We do not sell or trade your personal data.

• Public content (such as forum posts) remains visible indefinitely.

• Certain legal and security requirements may limit data removal.

• We ensure strict confidentiality measures when processing your data.

For any questions regarding privacy and data protection, reach out to syrum@iai.my.

More Details About How We Use Your Personal Data

Cookies and Similar Technologies

When you visit SyRUM.org, we may automatically collect certain personal data using cookies and similar tracking technologies. A cookie is a small text file stored on your device that helps us recognize and remember you.

We may use cookies to:

• Enhance user experience and personalize content.

• Improve website functionality and security.

• Analyze site traffic and optimize performance.

• Work with advertising partners to display relevant ads based on browsing history (with consent where required).

For more information, please refer to our Cookie Policy.

Tracking

We may use tracking technologies to monitor email interactions, such as:

• Open tracking – Detecting when an email has been opened.

• Click tracking – Identifying when links or attachments within an email have been clicked.

This helps us optimize our communication and improve engagement. You can disable email tracking by adjusting your email client settings.

User Surveys and Feedback

From time to time, SyRUM.org may conduct user surveys to gain insights into community preferences. Participation in surveys is voluntary, and we may collect data such as:

• Demographic details (e.g., location, interests).

• Platform usage feedback.

Any survey responses will be anonymized before publication, and we take necessary measures to protect sensitive data.

If you have questions about our surveys and data protection measures, contact us at syrum@iai.my.

Advertising on SyRUM.org

We may collaborate with third-party advertisers to display targeted ads on our platform. This may involve:

• Topic-based targeting – Ads based on relevant discussion categories.

• Geolocation targeting – Identifying approximate location through IP addresses (processed via third-party ad services).

• Industry-based targeting – Matching IP addresses with external databases to determine industry categories.

Before processing personal data for advertising purposes, we will obtain your consent, where required.

Third-Party Digital Advertising

When you browse SyRUM.org, interact with contact forms, or use our services, we may use third-party advertising platforms, such as:

Google Ads

We use Google Ads for personalized advertising. You can manage ad preferences or opt out through Google’s Ad Settings.

Microsoft Advertising

We use Microsoft Advertising (Bing Ads) for user event tracking (UET) and retargeting. If required by law (e.g., for users in the EU), we obtain consent before sharing data with Microsoft. You can manage your preferences via Microsoft’s Privacy Statements.

You can also control the use of your data for targeted advertising by adjusting your browser settings or using opt-out tools provided by third-party services.

Employer Branding & Sponsored Content

SyRUM.org may provide services that allow organizations to display branded content on our platform. This may include:

• Dedicated pages managed by third-party companies.

• Links to external job postings or corporate updates.

Users engaging with branded content should review the privacy policies of sponsoring organizations in addition to this Privacy Policy.

Your Control Over Data Collection

You have the right to:

✔ Manage cookie preferences through browser settings.

✔ Opt out of targeted advertising via third-party ad settings.

✔ Request removal of personal data by contacting syrum@iai.my.

For any concerns related to data privacy, reach out to us at syrum@iai.my.

WHO DO WE SHARE YOUR PERSONAL DATA WITH?

We share personal data with trusted third parties only when necessary for service delivery, legal compliance, or business operations. Below are the categories of third parties with whom we may share your data:

1. Service Providers and Business Partners

We work with external partners who help us operate SyRUM.org and provide services, including:

• Infrastructure and cloud providers (e.g., Microsoft Azure, AWS) – to host and manage our platform.

• Payment service providers – to process transactions securely.

• Marketing and analytics services – for data analysis and improving user experience.

• Customer support providers – to handle inquiries and support requests.

• Survey and feedback partners – when conducting research or user feedback programs.

We require all third-party service providers to use your personal data only for the intended purposes and to comply with strict data protection standards.

2. Advertising and Analytics Partners

When you use SyRUM.org, we may collaborate with advertising and analytics providers, including:

• Google Ads and Microsoft Bing – for targeted advertising and campaign management.

• Marketing partners – to help tailor content and recommendations.

• Cookies and tracking technologies – as outlined in our Cookie Policy.

Your personal data in advertising campaigns (e.g., Customer Match ads) will be hashed to ensure privacy protection. You can manage your ad preferences in Google Ads Settings or through Microsoft’s opt-out page.

3. Event Sponsors and Business Collaborations

If you register for events hosted or co-organized by SyRUM.org, we may share your details with event sponsors and partners only if you provide consent. This may include:

• Networking events and workshops – sharing your registration details with co-organizers.

• Promotions and giveaways – where external sponsors require winner verification.

You will always have the choice to opt out of such data sharing.

4. User-Approved Third-Party Integrations

If you connect your SyRUM.org account with third-party services (e.g., social media or external authentication providers), those services may receive limited personal data, such as:

• Linked accounts (Google, Facebook, etc.) for single sign-on access.

• Developer surveys and research projects – where participation is voluntary.

We recommend reviewing the privacy policies of external services before connecting your account.

5. Legal and Compliance Obligations

We may disclose your data when required by law or regulatory authorities, including:

• Government agencies – for compliance with legal obligations (e.g., anti-money laundering laws).

• Law enforcement requests – when responding to court orders, subpoenas, or security-related demands.

• Legal defense and rights protection – if necessary to protect SyRUM.org, its users, or third parties.

We will never share your data unless legally obligated or necessary for security and compliance.

6. Business Transfers and Mergers

If SyRUM.org undergoes a merger, acquisition, or asset transfer, your personal data may be shared with new business owners. Any such transfer will be handled in accordance with this Privacy Policy and applicable data protection laws.

7. Data Protection Standards for Third Parties

We ensure that all third parties handling user data:

✔ Respect data security and confidentiality.

✔ Use data only for specified purposes.

✔ Comply with legal and contractual obligations.

We do not sell or share your personal data with unauthorized third parties.

Your Control Over Data Sharing

You can manage or opt out of certain data-sharing practices by:

• Adjusting advertising and cookie preferences in your account settings.

• Contacting us at syrum@iai.my for any concerns.

For more details on data security and user rights, refer to the Your Rights section of this Privacy Policy.

HOW LONG DO WE RETAIN YOUR PERSONAL DATA?

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. We do not store more data than required.

As long as you remain a user of SyRUM.org, we will retain your personal data to ensure continued service delivery. Some data may be kept for a longer period to comply with tax, legal, and regulatory requirements.

In certain cases, you have the right to request data deletion, subject to legal limitations.

Your Choices – How to Access and Control Your Personal Data

You have control over the data collected and used by SyRUM.org. Here are the options available to manage your personal data:

• Account Settings – You can modify or correct your account details, including changing your username, email address, or profile information.

• Pseudonymous Accounts – You may create a pseudonymous account instead of using real personal details.

• Removing Optional Data – You can delete non-mandatory personal details from your profile, such as a photo or job history.

If you need to exercise your data protection rights, refer to the section below or contact us at syrum@iai.my.

Managing Promotional Communications

You can opt out of promotional messages from SyRUM.org at any time:

📩 Emails & SMS – Every promotional email or text contains an “unsubscribe” option.

📞 Phone Calls & Postal Mail – You can inform us if you do not wish to receive marketing calls or postal mail.

⚙ Profile Settings – You can adjust your marketing preferences in your account settings.

Managing Interest-Based Advertising

We may work with third-party advertisers (e.g., Google Ads, Microsoft Bing) for interest-based advertising. You can opt out of personalized ads using the following methods:

•Microsoft Advertising – Manage preferences via Microsoft’s opt-out page.

•Google Ads – Adjust ad settings via Google’s Ads Preferences.

•NAI Consumer Opt-Out – Control ad tracking via NAI Consumer Opt-Out.

•YourAdChoices – Customize ad preferences via YourAdChoices.

For requests beyond these tools, contact us at syrum@iai.my.

YOUR RIGHTS

You have several rights regarding your personal data, which you may exercise by contacting us:

Your Rights Regarding Your Personal Data

• Access – You have the right to request a copy of your personal data. This is known as a Data Subject Access Request.

• Rectification – If any of your personal data is incorrect or incomplete, you have the right to ask us to correct or update it.

• Erasure (Right to Be Forgotten) – In certain cases, you can request that we delete your personal data from our systems.

• Restriction of Processing – You may request that we limit the way we process your personal data under specific conditions, such as if the accuracy of the data is in question.

• Data Portability – You have the right to request a structured, machine-readable copy of your personal data. You may also ask us to transfer this data to another organization where technically feasible.

• Right to Object – You can object to the processing of your personal data in specific situations, including for direct marketing purposes.

If you wish to exercise any of these rights, please contact us at syrum@iai.my. We may require identity verification before processing your request, and we will respond within one month unless additional time is required due to complexity.

📌 How to Submit a Request: If you wish to exercise any of these rights, please submit a data request by contacting syrum@iai.my.

We may require identity verification before processing your request. We will respond within one month unless the request is complex, in which case we will notify you if more time is needed.

You also have the right to escalate concerns to a Supervisory Authority (e.g., UK ICO or an EU Data Protection Authority) if you are unsatisfied with our response.

Where We Process Your Information

SyRUM.org processes your data in accordance with applicable privacy laws. Your data may be stored or processed in:

• The United States

• The European Economic Area (EEA)

• Other jurisdictions where our service providers operate

Privacy laws in certain countries may differ from those in your country of residence. We ensure that appropriate safeguards are in place when transferring data internationally, in compliance with legal requirements.

For further details on data transfers and security measures, refer to the relevant sections of this Privacy Policy or contact us at syrum@iai.my.

INTERNATIONAL DATA TRANSFERS

To provide our services efficiently, it may sometimes be necessary to transfer your personal data outside of the European Economic Area (EEA), the United Kingdom (UK), or your local jurisdiction. This may occur in the following situations:

• When working with cloud service providers or technology partners based outside the UK/EEA.

• If you access SyRUM.org from a location outside the UK/EEA.

• When regulatory compliance or operational requirements involve international data handling.

Whenever applicable, we ensure that personal data is transferred only under the following conditions:

✔ To countries, territories, or organizations recognized by the UK/EU as having an adequate level of data protection.

✔ By using Standard Contractual Clauses (SCCs) or other legally-approved mechanisms to ensure data security.

If you are located in the UK or EU, you may request a copy of the Standard Contractual Clauses by contacting syrum@iai.my.

By using SyRUM.org, you acknowledge that your personal data may be processed and transferred to other jurisdictions, including the United States and other regions.

Our Commitment to Data Security

We take data security seriously and follow industry best practices to protect your personal information. This includes:

• Transport Layer Security (TLS) encryption for data transmission.

• Restricted access to personal data, ensuring only authorized personnel can access it.

• Incident response measures to address any suspected security breaches.

If we detect a data security breach, we will notify you and any relevant authorities as required by law.

We also encourage you to:

🔑 Use strong, unique passwords and change them regularly.

🚫 Avoid sharing login credentials with anyone.

🛡 Use secure networks when accessing SyRUM.org.

How We May Contact You

Service Communications

From time to time, we may send important service-related emails, such as:

• Account updates and security notices.

• Feature announcements or renewal reminders (where applicable).

Marketing and Newsletters

We may occasionally contact you about:

• New products, services, or features.

• Special promotions or events related to SyRUM.org.

You can opt out of marketing communications at any time through your Profile Settings.

Direct Marketing Opt-Out

To stop receiving marketing emails, you can:

📩 Click the “unsubscribe” link in any promotional email.

⚙ Adjust Email Settings in your profile.

ADDITIONAL INFORMATION FOR CALIFORNIA CONSUMERS

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

✔ Request access to the personal data we collect.

✔ Request deletion of personal data (subject to legal limitations).

✔ Receive details on how their data is used and shared.

✔ Not be discriminated against for exercising their privacy rights.

Categories of Personal Data Collected (Last 12 Months)

• Identifiers – Username, email, IP address, cookie data.

• Transaction Data – Purchases made via SyRUM.org.

• Internet Activity Data – Site interactions and browsing behavior.

• Geolocation Data – Based on IP address or device location (if enabled).

• Audio/Visual Data – If voluntarily submitted (e.g., in forum interactions).

• Employment or Demographic Information – Only if explicitly provided.

• Usage Inferences – Data used for personalized content recommendations and analytics.

To exercise your CCPA rights, contact us at syrum@iai.my. We may require verification before processing requests.

CHILDREN’S PRIVACY

SyRUM.org is not intended for children under the age of 16. We do not knowingly collect or store data from minors. If we discover that a child has provided personal information, we will take steps to remove it.

We may update this Privacy Policy from time to time to reflect changes in regulations or services. In the case of material changes, we will notify users via:

• A notice on SyRUM.org.

• Direct email communication (if applicable).

Older versions of this Privacy Policy are available upon request.

For privacy-related inquiries, contact:

📧 Email: syrum@iai.my

🌍 Website: https://SyRUM.org